Providing excellent customer service is my top priority.  My intent is to not just handle a transaction for my client, but to build a relationship that they would want to refer their friends, family, and co-workers to me.  I was recognized in the Sacramento Magazine in February of 2013, 2014, 2015, 2016 and 2017 as a recipient for the Five Star Professional Service Award for Realtors for “Best in Client Satisfaction”.    I was in the top 4% of a total of 15,200 local Realtors.

Categories for ratings were:

  • Customer Service

  • Integrity

  • Market knowledge

  • Communication skills

  • Negotiation skills

  • Finding the “right” home for buyers

  • Marketing of the sellers home

  • Closing preparation

  • Post sale service

  • Overall satisfaction

     

I have received the “Rookie of the Year” award from Keller Williams Northern California and Hawaii Region in 2010.  I have achieved the Masters Club Award from Placer County Association of Realtors and Sacramento Association of Realtors as a Life Member.

Today’s real estate market requires an agent to be “tuned-in” to the most current and changing conditions. This includes knowledge of mortgage programs, and property types.  Writing offers tailored to specific listing types of properties or financing is critical.

My clientele consists of first-time home buyers, real estate investors; move-up buyers, and a variety of sellers.  For all of my listings, I take extra steps in negotiating offers for my clients; striving for the highest net but also weighing any “pros and cons” of each offer to avoid escrow fall-outs.

As a Certified Distressed Property Expert I offer my expertise to those who owe more than their homes are worth.  I provide a free no obligation consultation to discuss what options are available based on the individual’s situation and goals. One option is a short sale.  Having a prior career in banking provides me an edge when negotiating with the banks.

Clients can depend on me to be reliable, responsive and trustworthy.  Getting my client results and exceeding their expectations is my number one priority and goal.


About The Agent
Kathy Shelton





CalBRE License Number: 01864568

Contact Info

Acerro Real Estate Services, Inc

5701 Lonetree Blvd. Suite 307, Rocklin, CA 95765